Hurricane Michael Billing

Attention Northwest Florida Customers – Customer Care Extended Hours:

To better support your needs, we have extended our Customer Care walk-in hours.

Please visit to view our extended hours, plus read related FAQs that provide important details
on how this may impact you, or call us at 800-427-7712.

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Account Panel – All Fuels 2019 Electric Rate Notification Contact Info – All Fuels


Natural Gas or Electric


Propane Customers:
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Welcome to Florida Public Utilities,
Your Energy Experts.

Florida Public Utilities (FPU) provides natural gas, propane and electric service to homes and businesses throughout Florida. As your local, trusted energy provider, FPU is committed to helping you conserve energy, save money and enjoy the highest level of comfort—no matter what’s in your energy mix.

Use our website to view your bill, pay online, see our map of service territories—or to start, stop or transfer your FPU service. Plus, learn how to take advantage of rebates on natural gas appliances, electric energy-efficiency upgrades, and various other energy-saving incentives.