Contact Us
Choose your area below for specific contact information.
Not sure what area you’re in? Use our interactive service map to find customer service information by county.
South Florida - FPU
SOUTH FLORIDA
Toll Free Customer Service:
800.427.7712 (Natural Gas & Electric)
855.583.4973 (Propane)
Mail Payments to:
Florida Public Utilities
P. O. Box 2137
Salisbury, MD 21802-2137
(No Walk-in Center)
Northeast Florida - FPU
NORTHEAST FLORIDA
Toll Free Customer Service:
800.427.7712 (Natural Gas & Electric)
855.583.4973 (Propane)
Mail Payments to:
Florida Public Utilities
P. O. Box 2137
Salisbury, MD 21802-2137
Walk-in Service Center:
911 South 8th Street
Fernandina Beach, FL 32034
Hours: 10:00AM – 4:00PM
Northwest Florida - FPU
NORTHWEST FLORIDA
Toll Free Customer Service:
800.427.7712 (Natural Gas & Electric)
Mail Payments to:
Florida Public Utilities
P. O. Box 2137
Salisbury, MD 21802-2137
Walk-in Service Center:
2825 Pennsylvania Ave.
Marianna, FL 32448
Hours: 9:00AM-5:00PM
West Florida - FPU
WEST FLORIDA
Toll Free Customer Service:
800.427.7712 (Natural Gas & Electric)
855.583.4973 (Propane)
Mail Payments to:
Florida Public Utilities
P. O. Box 2137
Salisbury, MD 21802-2137
(No Walk-in Center)
Central Florida - FPU
CENTRAL FLORIDA
Toll Free Customer Service:
800.427.7712 (Natural Gas & Electric)
855.583.4973 (Propane)
Mail Payments to:
Florida Public Utilities
P. O. Box 2137
Salisbury, MD 21802-2137
(No Walk-in Center)
Central Florida Gas
Central Florida Gas Customers
Toll Free Customer Service:
800.427.7712 (Natural Gas & Electric)
855.583.4973 (Propane)
Mail Payments to:
Florida Public Utilities
P. O. Box 2137
Salisbury, MD 21802-2137
Indiantown Gas
Indiantown Gas Customers
Toll Free Customer Service:
800.427.7712 (Natural Gas & Electric)
855.583.4973 (Propane)
Mail Payments to:
Florida Public Utilities
P. O. Box 2137
Salisbury, MD 21802-2137
Newberry (Crescent) Propane
Newberry (Crescent) Propane Customers
For Customer Service, please call: 855.583.4973
Mail Payments to:
Florida Public Utilities
P. O. Box 2057
Salisbury, MD 21802-2057
Barefoot Bay
Barefoot Bay Customers
For Customer Service, please call: 855.583.4973
Mail Payments to:
Florida Public Utilities
P. O. Box 2057
Salisbury, MD 21802-2057
Our Customer Care Call Center is now open from 7:00am–7:00pm.
To reach an FPU Representative, call:
800.427.7712 (Natural Gas & Electric)
855.583.4973 (Propane)
Please fax forms or documents regarding all energy types to 855.212.5011, which will be handled promptly by our Customer Care Team. .
