Skip to main content
Florida Public Utilities
Florida Public Utilities Contact Us

Contact Us

For customer service contact information, please choose your fuel type.

Contact Natural Gas Customer Service

Contact Florida Public Utilities Natural Gas Customer Service for questions about your FPU account or related programs, help understanding your natural gas bill, and other inquires related to natural gas customer service.

Toll Free Customer Service:
800.427.7712
Email Us
Customer Service Call Center Hours:
Monday - Friday, 7am to 7pm EST

Contact Electric Customer Service

Contact Florida Public Utilities electric Customer Service for questions about your FPU account or related programs, help understanding your electric bill, and other inquires related to electric Customer Service.

Toll Free Customer Service:
800.427.7712

Email Us

Customer Service Call Center Hours:
Monday - Friday, 7am to 7pm EST

(For Walk-In Customer Service hours, please see "Walk-In Locations" listed below.)

Please Note: Customers are required to bring their bill/invoice to make a walk-in payment.

Walk-In Locations

Northeast Florida Division Customers


780 Amelia Island Parkway
Fernandina Beach, FL 32034
Hours: Monday-Friday, 10am to 5pm EST

Northwest Florida Division Customers


2825 Penn Avenue
Marianna, FL 32448
Hours: Monday-Friday, 9am to 5pm CST

Contact Propane Customer Service

Florida Public Utilities is proud to offer local, convenient propane service! Select a tab below to find contact details for your local propane office, as well as local call center hours. Plus, find information on walk-in customer service, including a local address and walk-in hours, if available in your community.

Local Customer Service Call Center
561.838.1814
Monday - Friday, 8am to 5pm EST
Fax: 561.838.1826

Email Us

Walk-In Customer Service: Not available at this location.

Local Customer Service Call Center
863.983.8112
Monday - Friday, 8am to 5pm EST
Fax: 863.983.8772

Email Us

Walk-In Customer Service:
309 E Sugarland Highway
Clewiston, FL 33440
Monday-Friday, 8am to 5pm EST
Please note that we close for lunch.

Local Customer Service Call Center
386.668.3201
Monday - Friday, 8am to 5pm EST
Fax: 386.668.2692

Email Us

Walk-In Customer Service:
Not available at this location.

Local Customer Service Call Center
904.430.4738
Monday - Friday, 10am to 5pm EST
Fax: 904.277.2435

Email Us

Walk-In Customer Service:
780 Amelia Island Parkway
Fernandina Beach, FL 32034
Monday-Friday, 8am to 5pm EST

Local Customer Service Call Center
352.447.2790
Monday - Friday, 8am to 5pm EST
Fax: 352.447.2780

Email Us

Walk-In Customer Service:
50 Diana Street
Inglis, FL 34449
Monday - Friday, 8am to 5pm EST

Local Customer Service Call Center
352.472.0046
Monday - Friday, 8am to 5pm EST
Fax: 352.472.0063

Email Us

Walk-In Customer Service: 873 N W SR 45
Newberry, FL 32669
Monday-Friday, 8am to 5pm EST

Local Customer Service Call Center
863.763.2115
Monday - Friday, 8am to 5pm EST
Fax: 863.763.8673

Email Us

Walk-In Customer Service:
802 North Parrott Avenue
Okeechobee, FL 34972
Monday-Friday, 8am to 5pm EST
Please note that we close for lunch.

Local Customer Service Call Center
561.838.1814
Monday - Friday, 8am to 5pm EST
Fax: 561.838.1826

Email Us

Walk-In Customer Service:
Not available at this location.

Local Customer Service Call Center
352.447.2790
Monday - Friday, 8am to 5pm EST
Fax: 863.299.2554

Email Us

Walk-In Customer Service:
Not available at this location.

Clewiston

309 E Sugarland Highway
Clewiston, FL 33440
Monday-Friday, 8am to 5pm EST
Please note that we close for lunch.

Fernandina Beach

780 Amelia Island Parkway
Fernandina Beach, FL 32034
Monday-Friday, 8am to 5pm EST

Inglis

50 Diana Street
Inglis, FL 34449
Monday - Friday, 8am to 5pm EST

Newberry

873 N W SR 45
Newberry, FL 32669
Monday-Friday, 8am to 5pm EST

Okeechobee

802 North Parrott Avenue
Okeechobee, FL 34972
Monday-Friday, 8am to 5pm EST Please note that we close for lunch.

Make a Payment or See Other Payment Options

Pay at FPU’s Partner Payment Centers

Online Billing FAQ
Manage My Account

Request for Assistance (Email Us)

Service Area Map

 

Feedback