For customer service contact information, please choose your fuel type.
Contact Natural Gas Customer Service
Contact Florida Public Utilities Natural Gas Customer Service for questions about your FPU account or related programs, help understanding your natural gas bill, and other inquires related to natural gas customer service.
Contact Electric Customer Service
Contact Florida Public Utilities electric Customer Service for questions about your FPU account or related programs, help understanding your electric bill, and other inquires related to electric Customer Service.
Toll Free Customer Service:
Customer Service Call Center Hours:
Monday – Friday, 7am to 7pm EST
(For Walk-In Customer Service hours, please see “Walk-In Locations” listed below.)
Contact Propane Customer Service
Florida Public Utilities is proud to offer local, convenient propane service! Select a tab below to find contact details for your local propane office, as well as local call center hours. Plus, find information on walk-in customer service, including a local address and walk-in hours, if available in your community.
Please fax forms or documents regarding NATURAL GAS and ELECTRIC energy types to 855.212.5011. Click here to view correct fax number for your local PROPANE office. All requests will be handled promptly by the appropriate Customer Care Team.