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Contact Us

Natural Gas Service


Toll Free Customer Service:
800.427.7712

Email Us

Customer Service Call Center Hours:
Monday – Friday, 7am to 7pm EST
(For Walk-In Customer Service hours, please see “Walk-In Locations” listed below.)

Electric Service


Toll Free Customer Service:
800.427.7712

Email Us

Customer Service Call Center Hours:
Monday – Friday, 7am to 7pm EST
(For Walk-In Customer Service hours, please see “Walk-In Locations” listed below.)

Propane Service


Toll Free Customer Service:
855.583.4973

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Customer Service Call Center Hours:
Monday – Friday, 8am to 5pm EST
(For Walk-In Customer Service hours, please see “Walk-In Locations” listed below.)

City of Okeechobee Commercial Natural Gas Service


Toll Free Customer Service:
888.220.9356

Email Us

Customer Service Call Center Hours:
Monday – Friday, 8am to 5pm EST
(For Walk-In Customer Service hours, please see “Walk-In Locations” listed below.)

Clewiston Propane Service


Toll Free Customer Service:
863.983.8112

Email Us

Customer Service Call Center Hours:
Monday – Friday, 8am to 5pm EST
(For Walk-In Customer Service hours, please see “Walk-In Locations” listed below.)

Okeechobee Propane Service


Toll Free Customer Service:
863.763.2115

Email Us

Customer Service Call Center Hours:
Monday – Friday, 8am to 5pm EST
(For Walk-In Customer Service hours, please see “Walk-In Locations” listed below.)

Mailing Address for Payments

Natural Gas & Electric

Florida Public Utilities
P. O. Box 2137
Salisbury, MD 21802-2137

Propane

Florida Public Utilities
P. O. Box 2057
Salisbury, MD 21802-2057

Please Note: If you have more than one energy, please be sure to mail your payment to the P. O. Box indicated per energy.

Walk-In Locations

City of Fort Meade Natural Gas Customers

City Hall
8 West Broadway Street
Ft. Meade, FL 33841
Hours: Monday-Friday, 8am to 5pm EST

Clewiston Propane Customers

309 E Sugarland Highway
Clewiston, FL 33440
Hours: Monday-Friday, 8am to 5pm EST
Please note that we close for lunch.

Northeast Florida Division Customers

780 Amelia Island Parkway
Fernandina Beach, FL 32034
Hours: Monday-Friday, 10am to 5pm EST

Northwest Florida Division Customers

2825 Pennsylvania Avenue
Marianna, FL 32448
Hours: Monday-Friday, 9am to 5pm CST

Okeechobee Propane Customers


802 North Parrott Avenue
Okeechobee, FL 34972
Hours: Monday-Friday, 8am to 5pm EST
Please note that we close for lunch.

 

Click Here to Make a Payment or See Other Payment Options

Pay at FPU’s Partner Payment Centers

Online Billing FAQ
Request for Service (See ‘Manage My Account’)

Request for Assistance (Email Us)

Service Area Map

 

Please fax forms or documents regarding all energy types to 855.212.5011, which will be handled promptly by our Customer Care Team.