Info For Customers

Provider Choice Program

FPU’s Provider Choice Program gives you—the qualifying business owner—an opportunity to pick your natural gas Provider based on the pricing/service structure that best suits your energy needs. Designed to help qualifying customers receive maximum and individualized benefit from their natural gas service, our Provider Choice Program (formerly known as Transportation Services) allows you to:

Shop around for—and potentially choose—a natural gas Provider based on current rates, ‘value-added’ programs and other potential offers
Continue to receive natural gas through FPU’s distribution system while purchasing it from an Alternate Provider
Possibly reduce or better manage your energy costs on an immediate and/or long-term basis

FPU Customers

Additional Program Details/Customer Forms

This program is only available to FPU’s natural gas business and industrial customers
The customer must select an alternate natural gas Provider (also referred to as a ‘Pool Manager’) from FPU’s Approved List of Providers in order to receive deregulated natural gas service
The customer must complete a Request for Enrollment Kit and submit all necessary documents in order to enroll in the Provider Choice Program
The customer will have the right to change their elected Daily Delivery Quantity (DDQ) on the first day of any month, but must provide a DDQ Change Request Form no fewer than 10 business days prior in order to do so
The customer will have the right to change their elected Pool Manager on the first day of any month, but must provide a Pool Manager Change Request Form no fewer than 10 business days prior in order to do so
The customer must also obtain their former Alternate Provider’s signature and pay a $23.00 fee in order to receive a new Alternate Provider
The customer can return to FPU’s regulated natural gas service on the first day of any month and must provide a Request to Return to Regulated Sales Service Form no fewer than 10 business days prior in order to do so

If you have questions regarding this program, please refer to our list of Frequently Asked Questions or email [email protected].

FPU’s Current PGA (Purchase Gas Adjustment)

Click here for FPU’s Current PGA (Purchase Gas Adjustment)

FPU Natural Gas Tariffs

Click here for FPU Natural Gas Tariffs

Approved List Of Providers

The Alternate Providers listed below have executed a Pool Manager Agreement with Florida Public Utilities and have met the requirements defined in FPU’s Natural Gas Tariff. Please be aware that:

FPU in no way endorses any particular Provider and makes no claims as to the performance, operations, affiliations or any other aspect of the following companies
FPU is not responsible for any of the actions taken by any of the Providers listed below, nor the lack thereof
FPU does not maintain a list of pricing or other offers provided by the following companies. Please contact a Provider directly to receive such information
Selecting a Provider is purely the customer’s choice. As with any contractual relationship, we remind our FPU customers to use good business sense and to never enter a contract that isn’t fully understood

Below is an Approved List of Providers currently able to supply natural gas service to our commercial FPU customers:

Eastern Power & Gas, LLC
Contact: Joe Jajati
Email: [email protected]
Phone: 877.799.3637
Address: 20801 Biscayne Blvd., Suite 403, Miami, FL 33180
Website: easternpng.com

Florida Natural Gas
Contact: Kevin Lievsay
Email: [email protected]
Phone: 404.685.4024
Fax: 404.685.4019
Address: 817 W Peachtree Street, NW Suite 1000, Atlanta, GA 30308
Website: www.onlyfng.com

FPL Energy Services
Contact: Customer Care Center
Email: [email protected]
Phone: 877.375.4674
Fax: 305.485.6600
Address: PO Box 25426, Miami, FL 33102
Website: www.fples.com

Gas South
Contact: Nicholas Glover
Email: [email protected]
Phone: 866.426.2491
Fax: 770.763.4615
Address: 3625 Cumberland Blvd, Suite 1500, Atlanta, GA 30339
Website: www.gas-south.com

Interconn Resources, Inc.
Contact: Lisa Steele
Email: [email protected]
Phone: 502.907.2499
Fax: 205.969.1479
Address: 2000A Southbridge Parkway, Suite 330, Birmingham, AL 35209
Website: www.interconnresources.com

Mansfield Power & Gas, LLC
Contact: Tom Krizmanich
Email: [email protected]
Phone: 678.450.2390
Fax: 678.207.3046
Address: 1025 Airport Parkway, Gainesville, GA 30501
Website: www.mansfield.energy

Mirabito Gas and Electric of Florida, LLC
Contact: Michael Baratz
Email: [email protected]
Phone: 954.564.5432
Fax: 954.564.7045
Address: 1801 S. Perimeter Road, Suite 130, Fort Lauderdale, FL 33309
Website: www.MirabitoGas.com

Spark Energy Gas, LP
Contact: Deborah Avalos
Email: [email protected]
Phone: 832.200.3754
Fax: 281.833.4807
Address: 12140 Wikchester Ln, Ste 100, Houston, TX 77079
Website: www.sparkenergy.com

Sunshine State Gas, Inc.
Contact: Joe Savage
Email: [email protected]
Phone: 941.356.0669
Fax: 904.429.7933
Address: PO Box 186334, Sarasota, FL 34276-1634
Website: www.sunshinestategas.com

Tiger Natural Gas
Contact: Janet Aery
Email: [email protected]
Phone: 888.875.6122
Fax: 888.294.7660
Address: 1422 E. 71 St, Suite J, Tulsa, OK 74136
Website: www.tigernaturalgas.com

Frequently Asked Questions

What Is Natural Gas ‘Unbundling’? A number of states, including Florida, have taken action to change the rules that control the natural gas industry. One of such changes can be referred to as ‘unbundling’, which promotes industry competition and consumer choice by allowing consumers to choose deregulated natural gas services.How Does ‘Unbundling’ Relate To FPU’s Provider Choice Program?  In the past, FPU’s commercial customers didn’t have the ability to choose their natural gas Provider. Today, you are able to shop for and select an Alternate Provider (also known as ‘unbundling’ your natural gas service) or continue to use FPU as your natural gas provider. FPU will continue to handle the actual delivery of your natural gas regardless.What Are The Benefits Of This Program? FPU’s Provider Choice Program gives you the opportunity to purchase natural gas from either FPU or an Alternate Provider (also referred to as a ‘Pool Manager’). By comparing the different rates and offers available, you can choose the natural gas provider that works best for you and your business.Is It Difficult To Enroll? FPU will work hard to keep the details clear and to make enrolling in the Provider Choice Program easy for you. Our goal is to keep your billing simple and keep the enrollment procedures for changing your natural gas Provider straightforward. The opportunity to choose is year-round and there is no deadline. If you decide to continue purchasing natural gas from FPU, you do not have to do anything at all to remain with your current service.How Do I Find The Best Provider To Use? You will need to comparison shop by individually contacting the companies listed on our Approved List of Providers, which consist of fellow Florida utilities, marketers and retailers based in other states. While FPU will not be able to recommend one Provider over another, we can help you ask the right questions, including:

Have you read—and do you fully understand—the Provider’s formal written contract?
Are your service and pricing options clearly stated?
Do you understand the billing terms and other details of the agreement?
What happens if you want to cancel your agreement before it ends? Are there cancellation fees?
Have you compared prices and terms of service among Providers?

Can I Save Money By Participating In This Program? Certain commercial customers save money on this program while others do not. Be sure to ask a Provider how much you can expect to save given their current rates and other offers before making a decision. Will I Receive Multiple Natural Gas Bills? If you choose to buy natural gas from an Alternate Provider, you will receive two bills: one from FPU for the delivery of natural gas and one from your Alternate Provider for the purchase of natural gas and any associated costs. What If My Provider Fails To Deliver Natural Gas? In the unlikely event that your Alternate Provider fails to deliver natural gas, FPU will continue to supply your natural gas unless operating conditions prevent us from acquiring replacement supplies. Your Provider will also be billed a ‘per unit penalty’ for failing to deliver your natural gas. Please make sure to ask prospective Providers for more information on such charges. Can I Switch Back And Forth Between FPU And My Provider? Your enrollment in the Provider Choice Program is for one year. If you switch back to FPU during this period, you must stay with FPU for the remainder of the contract year before switching back to an Alternate Provider. However, the contract you sign with your Alternate Provider may require you to buy your natural gas from them for the duration of the contract. Be sure to examine your contract for specific details. Who Should I Contact If I Have A Service Problem, Smell Gas Or Have A Safety Concern?  Regardless of your Provider, FPU is responsible for delivering your natural gas safely and reliably. If you have a service issue, smell a distinct ‘rotten egg’ odor or have any other safety concerns, please contact FPU at 800.427.7712 once safely outside the location. Or, dial 911 if you sense a more serious emergency. How Do I Enroll In FPU’s Provider Choice Program? If you decide to purchase natural gas from an Alternate Provider, you will need to request and submit a Request For Enrollment Kit, which includes all needed documentation. Please email us at [email protected] to request a paper copy of our enrollment kit and/or to receive additional information. What Are FPU’s Holidays?  FPU’s holidays include:

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
The day after Thanksgiving
Christmas Eve
Christmas Day

Please be sure and take these holidays into account when allotting the number of business days you have to submit a given form.

CFG Customers

Additional Program Details

Coming soon! If you have questions regarding this program, please refer to our list of Frequently Asked Questions or email [email protected].

CFG Natural Gas Tariffs

Click here for CFG Natural Gas Tariffs

Approved List Of Providers

The Providers listed below have executed a Pool Manager Agreement with Central Florida Gas and have met the requirements defined in CFG’s Natural Gas Tariff.Please be aware that:

CFG in no way endorses any particular Provider and makes no claims as to the performance, operations, affiliations or any other aspect of the following companies
CFG is not responsible for any of the actions taken by the Providers listed below, nor the lack thereof
CFG does not maintain a list of pricing or other offers provided by the following companies. Please contact a Provider directly to receive such information
Selecting a Provider is purely the customer’s choice. As with any contractual relationship, we remind our CFG customers to use good business sense and to never enter a contract that isn’t fully understood

Below is an Approved List of Providers currently able to supply natural gas service to our Central Florida Gas customers:

Mansfield Power & Gas, LLC
Contact: Tom Krizmanich
Email: [email protected]
Phone: 678.450.2390
Fax: 678.207.3046
Address: 1025 Airport Parkway, Gainesville, GA 30501
Website: www.mansfield.energy

SouthStar Energy
Contact: Kevin Lievsay
Email: [email protected]
Phone: 404.685.4024
Fax: 404.685.4019
Address: 817 W. Peachtree St., NW Suite 1000, Atlanta, GA 30308
Website: www.southstarenergy.com

Frequently Asked Questions

Coming Soon!