Budget Billing
Smooth out seasonal ups and downs and enjoy a more predictable monthly payment.
Budget Billing evens out higher winter/summer bills by averaging your energy costs over time, giving you one consistent amount each month and making it easier to plan your household or business budget.
How It Works
- Your monthly budget amount is typically based on the last 12 months of energy usage at your premise and current rates including applicable taxes and fees. Where permitted by tariff, the best available information may be used if 12 months are not available.
- Your budget amount may be recalculated periodically to keep payments aligned with your actual usage and energy prices.
- At the end of each budget year, we review your account. Any difference between your budget payments and actual energy charges is rolled into next year’s calculation — so there’s no one-time settlement payment.
Eligibility
- Available to customers in good standing with no past-due balance at enrollment.
- Residential customers qualify; in some service areas, certain small business/general service customers may also be eligible. Transportation customers may be excluded — see your local tariff.
Enrollment
- Enroll anytime — your plan typically starts with the first bill after enrollment.
- You can enroll online or contact customer care. In some areas, enrollment requests are processed within a defined window (up to 45 days).
Leaving The Program
- You can cancel at any time. Any remaining credit or balance is applied to your next bill; balances must be paid in full.
- Participation continues unless you opt out, move or your account becomes delinquent. Accounts subject to collection action may be removed from the program.

Good To Know
- Your monthly bill will show the budget amount plus any non-energy or nonregulated charges and applicable taxes/ fees. Your bill may also display any deferred debit/credit balance (where applicable).
- Program terms and eligibility can vary by company and jurisdiction. For formal terms, see your tariff below.
Frequently Asked Questions
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