Welcome, Covenant Propane Customers!
Recently, Florida Public Utilities Company (FPU) acquired the propane operating assets of Covenant Propane. FPU is delighted to welcome you as a valued customer as we add you, with pleasure, to our West Florida FPU family. We are looking forward to continuing to deliver the same exceptional service you’ve come to expect from Covenant Propane.
Going forward, you will be billed at the time of delivery. We will leave an invoice, remittance stub and return envelope at your door. Please make your check payable to Florida Public Utilities. If you choose not to have your invoice left at the door, please notify your local office, at the number below, and a customer care specialist will be happy to assist you! Your account has been placed on a Will Call status for delivery. If you would like to take advantage of our Keep Full program, please contact your new local office.
All of us at Florida Public Utilities welcome you and look forward to serving your propane needs. As we further expand our service to you, we believe you will develop well-founded confidence in us.
Staying true to our belief that an informed customer is a satisfied customer, we offer the following information to assist in making this transition a seamless one:
CUSTOMER SERVICE
For customer service, including after-hours or emergency service, please call your new local office: 352.447.2790
MAIL-IN PAYMENTS
If you wish to mail your payment, our remittance address is:
Florida Public Utilities Company
PO BOX 825925
Philadelphia, PA 19182-5925