Never Go empty again!
TankWatch, FPU’s Remote Tank Monitoring System, monitors daily the level of propane in your propane tank. When it’s time for a fill, the receiver automatically notifies your local Florida Public Utilities office and schedules a delivery. It’s perfect for owners of pool heaters, home heating, generators, second homes and more!

• Avoid running out of propane
• Gain peace of mind
• No maintenance required
• Ideal for second homeowners
• Constant monitoring with instant updates
• Durable & weather- proof

How does it work?

TankWatch consists of a transmitter connected directly to your propane tank and a small receiver connected to a phone jack in your residence or business. The system sends a wireless signal from the tank to your residence or business and continually monitors the level of propane in your tank. Several times a month the receiver calls FPU to let us know how much propane you have in your tank.

The receiver also calls FPU when the propane tank level falls below a predetermined set point, greatly reducing the chance of an out-of-gas event. This service is so versatile, it can be used to monitor tanks serving residences, seasonal homes, pool heaters, generators, school districts, farms, public safety sites, and construction sites to name a few.

Is it reliable?

Yes. We researched and field tested several models before deciding on this particular remote monitoring system.

Where should I put the receiver?

The receiver needs to be plugged into a phone jack. Many people put it in the kitchen or a guest bedroom. It can share a phone line with an answering machine or a modem without interference.

Will it interrupt my telephone calls?

No. The monitoring system knows when you’re on the phone, so it will not interrupt your call. The receiver will wait until you are not using the phone before making a call to FPU. This communication takes about 6 seconds.

Will I see a charge on my phone bill?

No. The unit calls a toll-free number.

Does it make any noise?

No. The receiver works silently.

Is it easy to install?

You don’t have to do a thing. FPU provides professional installation, setup and customer orientation; all of which takes about an hour.

What do I have to do?

TankWatch requires very little maintenance on your part. If you ever notice that the receiver does not show a red light, check that it is plugged in. If you are certain that the power is on and still do not see a red light, call your local FPU office.

I’m on the Keep Full Program (Automatic Refill). Why would I want a tank monitor?

Our goal is to provide the best possible service at an affordable price. To meet this goal, FPU needs to be as efficient as possible.

• By installing a monitor, FPU is automatically notified and you help us deliver the optimal amount of propane to your tank, increasing our efficiency and helping us to reduce costs and in-turn your delivered price per gallon down.

• Our customers’ usage patterns sometimes change. Simply adding a gas appliance such as a decorative hearth product, water heater, space heater, pool heater, barbeque grill or generator can increase your fuel usage, and possibly increase the chance that you could run out of fuel.

• With a monitor, we can be sure your delivery arrives when you need it most.

• With the remote tank monitoring system, even if your residence is not a second home, you can go away for a long weekend or winter vacation, feeling assured that your tank level is monitored and that we’ll be notified of a change in your supply. Best of all, no maintenance is required.

How do I sign up for TankWatch?

Call your local FPU office today!

Customer Owned (Purchased)*:

• Unit $325.00

• Installation $100.00

• Monitoring fees:

Monthly fee of $1.50

Semi-annual fee of $9.00

Annual fee of $18.00

Termination $200.00

Sales Contract required for purchase
and installation

Company Owned*:

• Installation $50.00

• Monitoring fees:

Monthly fee of $4.00

Semi-annual fee of $24.00

Annual fee of $48.00

New 5 year gas service agreement

Termination $200.00

*Customer Qualifications - A Company Owned System may only be installed on a propane storage tank owned by FPU that is provided to an active or pending new customer. A Customer Owned System may be sold to an active FPU propane customer who either leases or owns their propane storage tank. FPU will not sell or provide units to non-FPU accounts. Leased customers must sign a new 5-year gas service agreement if the Company Owned option is selected. Customers who choose to purchase their own remote monitoring equipment are not required to sign a new gas service agreement.

Quality Service Commitment - Should FPU allow a monitored tank to run out of fuel, FPU will provide the customer with a credit of $50.00 for a residential account and $100.00 for a commercial account. Note: If a customer’s telephone or electric service is not working, FPU’s remote tank monitoring system will not be able to monitor their propane tank. This could result in a run out that would not be covered by FPU’s Quality Service Commitment.