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Storm Information

Before A Hurricane

  • Move or secure all loose items (grills, patio furniture, etc.) which can blow into—and cause unnecessary damage—to your home or gas meter
  • Do not shut off your propane supply at the meter. If you must evacuate your home or business, leave your gas supply on. (Only authorized utility or emergency personnel should turn your meter valve on or off)
  • If you so choose, you CAN turn off the gas to your individual appliances at the valve located behind each piece of equipment
  • In the event of possible flooding, customers with propane tanks can turn off the propane supply by locating the valve (usually featured on top of the tank) and turning it to the ‘off’ position, much like a water spigot
  • Be sure to have plenty of the essentials at hand, including flashlights, batteries, non-perishable food, water, any vital medications and a first aid kid (The National Hurricane Center recommends having enough to sustain your family for up to seven days)
  • Protect windows with boards or storm shutters, if able
  • Place sandbags around the perimeter of your home to decrease water damage in the event of flooding

During a Hurricane

  • Remain indoors and stay as far away from windows, skylights and glass doors as possible
  • Close all interior doors and designate a small safe room on the lowest level
  • In the unlikely event your gas service is interrupted, please do not attempt to turn your gas back on
  • Refrain from using your home phone or candles, and use cell phones sparingly to conserve battery life
  • Use a communication device that runs on batteries to listen for weather/safety updates and any notices to evacuate

After A Hurricane

  • Do not operate any propane appliances that you suspect have been flooded or damaged
  • In the rare event you lost gas service, be sure to contact FPU to have our trained technicians safely turn your gas back on. You can also call FPU to relight your pilot lights and inspect your appliances to ensure they are in proper working condition. (All FPU personnel carry ID to be presented upon request)
  • Do not remove fallen trees or do any digging without calling 8-1-1 to locate your utility lines
  • Keep away from any loose, dangling or drowned power lines and report them immediately
  • Drive only when necessary, avoiding any flooded roads, fallen objects, weakened walls/bridges and other traffic hazards

Leave the area and call 800.427.7712 immediately if:

  • You smell a distinct rotten egg odor
  • A gas pipeline has been broken
  • Your service is damaged in any way

Storm Safety For Specific Appliances 

Many gas appliances continue to operate when the power goes out. However, certain manufacturers and models feature ‘safety valves’ that will automatically discontinue the flow of propane in the event of a power outage. Consult your user’s manual for specific operating instructions and guidelines, important safety features and more. Or, contact FPU at your local propane office and we will do our best to further advise.

Propane Hurricane Safety Information

Propane Hurricane SafetyPropane Hurricane Safety (Spanish)