Don't Run Out of Gas
 Stay
Safe, Comfortable and Never Run Out of Gas!
Propane is a very safe and efficient fuel. However, for safety
reasons you NEVER want to run out of gas! "Will Call"
customers need to know when their tanks are getting low to
avoid certain risks and inconveniences. It's a good idea to
call us when your gauge reads between 20 and 30 percent. If
you are on the "Keep Full" or automatic delivery
program and have added a gas appliance or increased your usage
FPU would appreciate a call. This will help us better determine
your needs and track the accuracy of our delivery forecasting
system. Please give us a call if you need help reading your
gauge, if you have any questions, or if you would like to
be on our Automatic Delivery program!
Tank Gauge Reading
The numbers on your gauge tell you the percentage of gas
remaining
in your tank. The gauge to the right, for example, shows a
tank that has 20% of its propane left, based upon the total
amount it can hold. Note: You should never allow your tank
to fall below 10% capacity.
To find out how many gallons you have left, simply multiply
the percentage on your gauge by your tank size. For our example
above, that would be .35 X 250 = 87.5 gallons left. Make sure
you know your tank size (usually 150, 250, or 500 gallons).
Propane Delivery Services
Some like us to keep their tank full. Others prefer to call
us when they need gas. Please let us know how we can serve
you. FPU wants to make sure that you always have all the propane
you need for plenty of hot water, to do your cooking, bathing,
laundry, and your many other energy needs. That means making
sure that you never run out of propane. You can easily avoid
the inconvenience and cost of a run out call by signing up
for these value added programs.
Keep Full:
Automatically scheduled propane fills, every fourteen
days.
Will Call:
Order your gas as you want it. Delivery will be during
regular working hours.
Route Customer:
On a regular basis, we will check your tank and fill it as
needed. In order to receive this service you must have approved
credit and sign up for this service. In order for gas to be
delivered on a regular basis, accounts must be kept current.
Budget Billing:
This program is based on a year's usage and divided among
11 monthly payments with an adjustment period on the 12th
month. You can sign up for this program during the spring
of each year.
SPECIAL NOTE:
If you ever smell gas or suspect a leak, turn off all the
gas at the tank and your gas appliances. Open the area to
fresh air. Do not do anything that could cause a spark,
leave the premises immediately and contact FPU.
If You Run Out Of Gas
Letting your propane container run empty creates additional
hazards. If you run out of gas and lose pressure in the system,
a potentially hazardous condition can result. If you do run
out of gas, follow these steps:
- Turn off all control valves on all gas appliances.
- Turn off the shutoff valve on the propane container(s).
- Call your propane supplier to arrange for delivery, and
advise them you are out of gas.
- Don't turn the gas back on yourself. Let the propane supplier
do it. When you schedule your fill, be sure it is for a
time when you will be at home, so the propane supplier can
relight and check your appliances and system to assure that
they are operating properly and are leak free.
- Immediately after your tank is refilled, have a service
technician check to see that all safety controls are functioning
properly and the piping system is leak free.
Access to Your Meter
FPU professional meter readers read your
meter regularly.
Our meter readers have learned to read a meter as quickly
and accurately as you can read your watch. However, to read
your meter, they must be able to get in. To make sure that
your bill is based on an exact reading each month, please
don't let dogs, locked doors and gates, shrubs or other obstacles
keep our meter reader away from your meter.
If we are unable to get to your meter, we estimate the amount
of gas you used. Any inaccuracies in the estimate will be
corrected in the bill for the following month. Since we read
more than 98 percent of our meters every month, billing based
on estimates is rare.
Your meter is a precise measuring device that meets strict
government standards. We also check your meter regularly and
repair it when necessary. As an additional safeguard, our
computer compares your bill with the month's weather patterns,
current gas rates and the billing history of your residence.
If you have any questions or would
like advise on reading your meter, just
contact
us.
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