Reading Your Meter
FPU professional meter readers read your meter regularly.
Our meter readers have learned to read a meter as quickly
and accurately as you can read your watch. However, to read
your meter, they must be able to get in. To make sure that
your bill is based on an exact reading each month, please
don't let dogs, locked doors and gates, shrubs or other obstacles
keep our meter reader away from your meter.
If we are unable to get to your meter, we estimate the amount
of gas you used. Any inaccuracies in the estimate will be
corrected in the bill for the following month. Since we read
more than 98 percent of our meters every month, billing based
on estimates is rare.
Your meter is a precise measuring device that meets strict
government standards. We also check your meter regularly and
repair it when necessary. As an additional safeguard, our
computer compares your bill with the month's weather patterns,
current gas rates and the billing history of your residence.
If you have any questions or would
like advise on reading your meter, just
contact
us.
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