QuickPay
Skip the lengthy enrollment. Forget about having yet another username and password to remember. With QuickPay, all you need is your account number to make a payment directly from your bank account, credit card or debit for the small fee of only $3.50! One time payments of $500 or over will be accessed a higher fee. And with only a $3.50 processing fee for every $500 you make in payments, QuickPay provides convenience you can afford–and the flexibility to make your next payment or your next hundred.
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One easy step
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Conveniently without enrollment
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On time   Click to start








EzPay (Paperless Billing)
Log into Existing Account
With EzPay, you can choose to pay monthly or set up an automatic re-occurring payment and view, print and pay your bill online. Either way, you’re ensured optimal privacy, security, and timeliness through enhanced safety and usability features and our business partner’s secured connection. And you’ll get more of the tools you need – like payment reminders, timed logout, and recent payment history to access and manage your account.
PLEASE NOTE: Customers using EzPay will no longer receive a paper bill.
EzPay Facts & FAQs
Enroll Now









Pay By Phone
Call in your FPUC payment for those times when you just cannot mail your payment in on time. Follow these steps:
1.
 CALL: 866-957-2948
2.
 Have your FPUC Account Number
3.
 Your credit card or check number
There is a small fee of $3.50 per $500.00.  There is no need to speak with a Customer Service Representative, you simply dial the number and make your payment using our TelePay feature.  









Residential Budget Billing (Natural Gas & Electric only)  
Enroll Now
Residential Budget Billing takes the guesswork out of what you pay Florida Public Utilities each month for your energy needs.
Budget Billing is a free service that stabilizes your monthly energy costs by spreading them over the course of the year to give you balanced and predictable bills. With Budget Billing you will pay about the same amount each month. The program does not reduce the amount you pay for energy.
Many things can cause your FPUC bill to fluctuate during the year. Some factors that may cause these changes are:
         • Weather
         • Fuel Costs
         • Addition of new appliances
         • House guests

Stabilized billing (Budget Billing) makes it easier to manage your monthly account, and prevents spikes in the amount due on your bill.











Electronic Funds Transfer (EFT)
Ensure your FPUC bill is paid automatically every month with this FREE automatic bill pay program – without having to spend any time online. Simply fill out the EFT application form below and drop it off at your local FPUC office. Then never worry about your FPUC payment (or incurring late fees) again.
Electronic Fund Transfer Application Form






Pay by Mail

Please mail all payments to:

Florida Public Utilities
P. O. Box 7005
Marianna, FL 32447











CheckFree®

As a valued customer you have the option of paying all your bills in one place. CheckFree® is a third-party online bill payment service that offers additional choices for paying your FPUC bills electronically. You can also pay your other monthly bills and save time each month by paying all of your bills in one place.

Please Note: With this service you will no longer receive a paper bill from FPUC, however you can print the electronic bill for your records.


CheckFree & eBill Facts & FAQs

Helping Our Customers In Need

Organizations or Agencies that You Can Go To For Help

There are networks of social-service organizations located throughout our service territory ready to assist those in need. For more information on some of the energy-assistance programs that are offered in FPUC's service area, including agency names and phone numbers for your city or county, click on the links below or call you local FPUC office:

LIHEAP | EHEAEP | FEMA | UNITED WAY

Some of the Energy-Assistance Programs that are offered in FPUC's service area include:

 

LIHEAP

Annually, the state of Florida receives funding from the federal government to help low-income people pay their utility bills. The program that provides this funding is called the Low Income Home Energy Assistance Program (LIHEAP). LIHEAP funds are distributed through community-based agencies working throughout Florida. FPUC works closely with both state and local agencies and organizations in the administration of LIHEAP and other such funds, as part of our ASSIST Program.

To be eligible to receive help, your household's income may not exceed 150 percent of the poverty guidelines. If your household's income is greater than this amount, you may still be eligible, because some types of income are not counted.

To find out where to apply for the funds, please visit the state of Florida 's Department of Community Affairs Web site, and then click on the link for the Community Assistance Local Programs and Contacts List. Locate your county on the list. The contact agency providing assistance in paying utility bills is listed under “LIHEAP.”

Click here for a video presentation on LIHEAP. Click here to download a  LIHEAP brochure.

When applying for assistance, you must provide proof, such as a utility bill, that you are responsible for all or part of the energy costs for the household. Other requirements are explained here.

Individuals interested in applying for LIHEAP assistance should contact their local/state LIHEAP agency. For more information, go to:

www.acf.hhs.gov/programs/liheap

www.acf.hhs.gov/programs/ocs/liheap/brochure/brochure.html

www.floridacommunitydevelopment.org/liheap/index.cfm

 

EHEAEP

The Emergency Home Energy Assistance for the Elderly program is available for financially eligible people, 60 years of age and older, who are experiencing an energy-related crisis.

A crisis may be an impending cut-off of utility services, lack of fuel or wood, a broken heating or cooling system, or an unusually hot or cold season energy expense. A recipient may receive financial assistance a maximum of twice a year – once during the heating season and again during the cooling season. Financial eligibility for this program is determined by a local community agency designated by the Florida Department of Elder Affairs.

Individuals interested in applying for EHEAEP assistance should contact their local/state EHEAEP agency. For more information, call 1-800-963-5337.

More information: http://elderaffairs.state.fl.us/english/eheaep.php

 

FEMA - Emergency Food and Shelter Program (EFSP)

FEMA's Emergency Food and Shelter Program was created by Congress to help meet the needs of hungry and homeless people throughout the United States and its territories by allocating federal funds for the provision of food and shelter.

Program funds are used to provide the following, as determined by the local board in funded jurisdictions:

 

For more information about FEMA or EFSP locations:  www.efsp.unitedway.org

  

United Way

United Way is a worldwide network in 45 countries and territories, including nearly 1,300 local organizations in the U.S. It advances the common good, creating opportunities for a better life for all, by focusing on the three key building blocks of education, income and health. The United Way movement creates long lasting community change by addressing the underlying causes of problems that prevent progress in these areas. LIVE UNITED is a call to action for everyone to become a part of the change.

To reach the United Way dial 211 and then select option 2. You will be connected to a United Way representative that can assist you in finding resources available in your community.

For more information about the United Way click here: www.liveunited.org

Pay in Person with CheckFreePay®
Making a payment in person is easy! Just take your FPUC bill to any one of the more than 300 participating CheckFreePay agent locations, including Walmart stores, to make a payment.
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No convenience fee
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Receive a receipt for your payment
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Know your bill is paid
To find a payment location near you visit www.checkfreepay.com/agentlocator.
From getting pro-active to going paperless, FPUC has a payment program and method that’s sure to suit your routine and fit your fancy - whatever those may be.  See how our variety of online features and customer-friendly payment options can help you save time, better manage your bills and account – and of course, make your life that much easier.
Simply click on the links to the left for more information.
WE HAVE A WAY OF MAKING PAYMENTS PAINLESS