Florida Public Utilities
Florida Public Utilities Customer Service Billing & Payments

Assistance Programs

Social-service organizations located throughout FPU’s service territory are ready to assist those in need. For more information on energy-assistance programs that may be available, contact our Customer Care Team at 800.427.7712 (Natural Gas / Electric Customers) or your local propane office (Propane Customers).

What To Do When You Can’t Pay Your Bill

If for any reason you cannot pay your energy bill on time, please contact the appropriate Customer Care Team immediately to avoid allowing the bill to become delinquent.

Natural Gas / Electric Customers, please call 800.427.7712.

Propane Customers, click here to find  your local propane service contact information.