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Florida Public Utilities
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Assistance Programs

Social-service organizations located throughout FPU’s service territory are ready to assist those in need. For more information on energy-assistance programs that may be available, contact our Customer Care Team at 800.427.7712 (Natural Gas / Electric Customers) or 855.583.4973 (Propane Customers).

What To Do When You Can’t Pay Your Bill

If for any reason you cannot pay your energy bill on time, contact our Customer Care Team at 800.427.7712 (Natural Gas / Electric Customers) or 855.583.4973 (Propane Customers)immediately to avoid allowing the bill to become delinquent. If circumstances allow, FPU may be able to arrange a special payment schedule or provide you more time to pay your bill.