Before a Hurricane
- Move or secure all loose items (grills, patio furniture, etc.) which can blow into—and cause unnecessary damage—to your home or natural gas meter
- Do not shut off your gas supply at the meter. If you must evacuate your home or business, leave your natural gas supply on. (Only authorized utility or emergency personnel should turn your meter valve on or off)
- Be sure to have plenty of the essentials at hand, including flashlights, batteries, non-perishable food, water, any vital medications and a first aid kid (The National Hurricane Center recommends having enough to sustain your family for up to seven days)
- Protect windows with boards or storm shutters, if able
- Place sandbags around the perimeter of your home to decrease water damage in the event of flooding
During a Hurricane
- Remain indoors and stay as far away from windows, skylights and glass doors as possible
- Close all interior doors and designate a small safe room on the lowest level
- In the unlikely event your natural gas service is interrupted, DO NOT attempt to turn your natural gas back on
- Use flashlights instead of candles, and use mobile phones sparingly to conserve battery life
- Use a communication device that runs on batteries to listen for weather/safety updates and any notices to evacuate
After a Hurricane or Severe Weather
- Do not operate any gas appliances that you suspect have been flooded or damaged
- Wait for authorities to announce that the danger has passed before going outdoors
- In the rare event you lost natural gas service, be sure to contact FPU to have our trained technicians safely turn your gas back on. You can also call FPU to relight your pilot lights and inspect your appliances to ensure they are in proper working condition. (All FPU personnel carry ID to be presented upon request)
- Do not remove fallen trees or do any digging without calling 811 to locate your utility lines
- Keep away from any loose, dangling or downed power lines and report them immediately
- Drive only when necessary, avoiding any flooded roads, fallen objects, weakened walls/bridges and other traffic hazards
Important Notice For The Disabled
If you or a member of your family is disabled and may need assistance during evacuation, you must call your Emergency Management Agency (EMA) office. A list of EMA offices can be found at the Florida Disaster website.
Storm Safety For Specific Appliances
Many natural gas appliances continue to operate when the power goes out. However, certain manufacturers and models feature ‘safety valves’ that will automatically discontinue the flow of natural gas in the event of a power outage. Consult your user’s manual for specific operating instructions and guidelines, important safety features and more. Or, call FPU at 800.427.7712 and we will do our best to further advise.
Please Note: Following a storm, our crews first respond to emergency calls, but will be happy to assist you with your appliances once public safety is secured.