Florida Public Utilities
Natural Gas Customer Service


Whether you are looking to redeem your natural gas rebate, refer a friend or virtually anything in-between, FPU is making it easier than ever to get started.

Find a variety of enrollment forms, applications and information requests below—and take the first step in taking advantage of our many value-added programs, energy incentives and other FPU perks.

Unable to find the form you’re looking for? Call 800.427.7712 to contact an FPU Representative.

Online Applications

New Service Inquiry Form
Interested in establishing natural gas service?  Want to know if natural gas is available? Complete this form to get the ball rolling.

Re-establish Service Inquiry Form
Ready to re-establish your FPU service? Complete this form and give Customer Service the information they need to make it happen.

Transfer Service Inquiry Form
Submit an inquiry to transfer your existing FPU service to a new location and/or receive specific information on what energy options are available.

Change/Add Existing Service Inquiry Form
Whether you’d like to incorporate an additional energy or switch energies altogether, click here to get started.

Budget Billing Application
Take the first step toward stabilizing your monthly energy costs with Budget Billing. Enrollment starts here.

Fuel Line Maintenance Application
Select your plan, protect your fuel lines and prevent unforeseen expenses with FPU’s Fuel Line Maintenance program. Click on this form to get started.

Form Downloads

Deactivation Form
Download and submit this form in order to temporarily or permanently discontinue your natural gas service, turn off a portion of your service at the meter and more.

Demolition Clearance Request Form
Use this form to deactivate FPU facilities within your entire property (or a portion of your property) or initiate a proposal to relocate FPU’s gas facilities.

Rebate Form
Ready to collect your FPU rebate(s)? Start by completing this form. Then send it in and cash-in!

Electronic Funds Transfer Authorization Form
Apply to have your monthly FPU payment automatically deducted from your checking account and provide the authorization needed to sign up.