Florida Public Utilities
Natural Gas Customer Service

Start, Stop Or Transfer Natural Gas Service

Start Natural Gas Service

To start natural gas service, call 800.427.7712 and an FPU Representative will set up your new account, and let you know the steps you’ll need to take in order to get started.


Please be prepared to provide:

  • Two types of identification (a driver’s license and Social Security card are preferred)
  • A customer deposit* and appropriate connection fees (FPU accepts payment by credit/debit for customers using Visa® or MasterCard®)


*New customers are required to provide a deposit before receiving natural gas service. While terms, interest rates and amounts may vary, residential and commercial customers are eligible for a refund after 23 months based on payment history. Please call 800.427.7712 for more info.


Stop Or Transfer Natural Gas Service

Moving locations?
Need to cancel your natural gas service? Contact FPU at 800.427.7712 and we’ll see if we can transfer your existing service to your new location and further advise you on your energy options. Or, we will help you take steps to stop your natural gas service, if needed.