Contact Information
Please call 800.427.7712 to:
- Establish, transfer or discontinue your FPU service
- Receive help on reading your natural gas bill and/or meter
- Make an FPU payment by phone
- Report a potential leak or request emergency service
- And more
Please call 888.220.9356 to:
- Receive more info on natural gas appliances or rebates
- Schedule a Free Energy Check-Up for your home or business
- Learn more about building/commercial incentives
- Sign up for value-added programs, including our Spread The Love Water Heater Payment Plan, Fuel Line Maintenance and more
FPU Emergency Response is Available 24/7.
Please leave the area and call 800.427.7712 immediately if:
- You smell a distinct rotten egg odor
- Your natural gas system is damaged in any way
- A natural gas pipeline has been damaged
(Or, dial 911 if you sense a more serious emergency.)
Please fax forms or documents regarding all energy types to 855.212.5011, which will be handled promptly by our Customer Care Team. .
