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Account Service -
Open
New Account,
New Service Request (Fuel Lines, Service
Lines, Meter, Gas Appliances)
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Appliance Repair & Service
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Appliance Installation Update
Status of Installation -
Call your marketing representative or the local FPU office to request the status of your appliance installation
(Contact Us)
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Availability of Natural Gas or
Propane
Gas Availability - Call your local FPU office to request "gas availability" in your area
(Contact Us)
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Benefits of Gas
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Billing
Billing Assistance - Go to the menu bar on the left of this page and select "Understanding Your Bill", then select the option you desire, or call your local FPU office and speak with a Customer Service Representative
(Contact Us)
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Call Before You Dig
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Community Service & Involvement
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Conservation Rebates & Programs
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Conservation Representatives
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Don't Run Out of Gas - Keep Full Program
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Employment
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Easement - Build on or Within,
Consent Form, Petition to Abandon, etc.
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Fence - Installation,
Relocating or Removing
Contact your local municipality for the paperwork to submit for Utility Company approval. Submit written requests to FPU's Engineering Department via fax (Contact Us) or US Postal Service, and call Sunshine State One-Call of Florida more than 48 full business days prior to digging for a FREE utility line locate (800) 432-4770, (Remember it's the law!).
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Fuel Line Maintenance Program
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Gas Appliances
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Gas Line Conflict
Submit written requests to FPU's Engineering Department via fax (Contact Us) or US Postal Service.
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If
You Smell Gas - Call FPU Immediately
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Investor Relations
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Marketing Representatives
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Meter Turn-on
Customer Service - Call your local FPU office and speak with a Customer Service Representative
(Contact Us)
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No Objection Letter
Submit written requests to FPU's Engineering Department via fax (Contact Us) or US Postal Service.
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Outdoor Lighting Program
- For Malfunctioning or Failing FPU Lighting
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Permit -
Update or Acquiring
Permits - To acquire a permit for fuel line alteration contact a licensed plumber or contact FPU and request the assistance of the Fuel Line Technician. To check the status of a permit contact FPU's Permit Technician.
(Contact Us)
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Propane Fill
Customer Service - Call your local FPU office and speak with a Customer Service Representative
(Contact Us)
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Questline
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Relocate Existing Meter or Service
Line
Submit written requests to FPU's Engineering Department via fax (Contact Us) or US Postal Service.
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Remove Gas Service from Private
Property
Print and fill out the Deactivation of Gas Form and submit to FPU's Engineering Department via fax or US Postal Service.
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Safety
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Service Installation Update
Customer Service - Call your local FPU office and speak with a Customer Service Representative
(Contact Us)
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Status
of Project
Customer Service - Call your local FPU office and speak with a Customer Service Representative
(Contact Us)
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Turn-on of Existing Service Request
Customer Service - Call your local FPU office and speak with a Customer Service Representative
(Contact Us)
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Turn-off Gas from Meter to Fuel Line
Customer Service - Call your local FPU office and speak with a Customer Service Representative
(Contact Us)
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View Your Bill
(Would need to register and will not receive
a paper bill)
Your Bill - Go to our web site www.fpuc.com, select payment options, and then select EZ Pay.
Once enrolled in EZ Pay, you will NOT
receive a paper bill through the Postal
Service. FPU can only process bills by paper or via on-line service, not both.
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