Request Assistance (Email Us)

Please take a few moments to submit your request and an FPUC Representative will contact you shortly.



Emails will be answered between the hours of 8am to 5pm, Monday through Friday.  For urgent matters, please contact our Customer Care team: 

Natural Gas/Electric Customers:

Propane Customers:




Our Customer Care Call Center is now open
Monday – Friday from 7:00am–7:00pm.
To reach an FPU Representative, call 800.427.7712.

Please fax forms or documents regarding all energy types to 855.212.5011, which will be handled promptly by our Customer Care Team.