Florida Public Utilities
Florida Public Utilities Contact Us

Request Assistance (Email Us)

Please take a few moments to submit your request and an FPUC Representative will contact you shortly.



Emails will be answered between the hours of 8am to 5pm, Monday through Friday.  For urgent matters, please contact our Customer Care team: 

Our Customer Care Call Center is now open Monday – Friday.
7am – 7pm EST, 800.427.7712 (Natural Gas / Electric)
8am – 5pm EST, 855.583.4973 (Propane)

Please fax forms or documents regarding NATURAL GAS and ELECTRIC energy types to 855.212.5011. Click here to view correct fax number for your local PROPANE office. All requests will be handled promptly by the appropriate Customer Care Team.