Storm Information

Before a Hurricane

• Unplug unnecessary electrical equipment, including computers, TVs, etc.
• Wrap pool pumps and filters in waterproof materials after turning them off
• Do not lower your TV antenna or satellite dish prior to looking up and assessing the location of power lines
• If someone in your home is dependent upon electric-powered medical equipment, make arrangements to receive backup power or take steps to relocate the individual

After a Hurricane

• Do not operate electric appliances or controls you suspect have been flooded or damaged
• Do not remove fallen trees and stay away from power lines that are flooded or otherwise damaged
• In the event of a power outage, call our Customer Care Center at 800.427.7712 to report the outage and have our trained technicians safely turn your electricity back on

Electric Hurricane Safety Information

Electric Hurricane SafetyElectric Hurricane Safety (Spanish)