Safety Tips
During and after the hurricane, many potential dangers will be present. These are a few tips that may save your life.

Treat any downed wire as if it is energized, stay away and don’t touch. You can't tell by looking if a downed wire is energized or not. Telephone or cable television wires that are touching a power line could become energized and should also be avoided. Notify FPU or call 911 to report the location of any downed lines

Don't attempt to repair the electrical system or pull tree limbs off lines. Stay clear of areas where there is a lot of debris or downed trees because it could conceal an energized power line.

Stay clear of chain link fences that may be energized if touching a downed line.

Stay away from any type of water that may have downed wires in or near the water.

Stay away from areas where FPU crews are working. Whether you're driving or walking, pay attention to all warning signs, drive cautiously and let the crews work to restore power quickly and safely.

If you have an electric generator, please ensure that you have isolated your home or business from the FPU electrical service lines by opening main breakers or other devices. Serious injuries to others, even if they are located long distances away, can occur if the generator energizes the electrical wires outside the home. Please plug appliances directly into the generator rather than energizing the wiring in the house.

Reporting Power Outages After A Hurricane
Here are some general guidelines for reporting power outages after a major storm:

If the entire neighborhood or side of town is without power, there is an excellent chance the company already knows the situation and there is no immediate need to call. Check with your neighbors to see if they have already contacted FPU. There is not need for everyone to call.

If you're without power but all the neighbors are on, you should make sure the problem is not tripped breakers or blown fuses. Also, carefully check to see if there is damage to the electric meter box or the associated wire or pipe that is attached to the electric meter box. If all appears normal, then your local FPU office with information.

For the power outage phone number in your area, click here.

Who's First When Power Is Restored?
FPU will work to restore power to all customers as quickly as possible. Initially, critical customers such as hospitals, water and sewage treatment plants, water pumping stations, emergency response locations, public safety locations, etc. will be restored. However, the company restoration plans will ensure that the greatest number of customers receive power in the shortest amount of time. This may involve leaving customers with significant damage without power longer than other customers. Customers who have the medically essential need for electric service will be restored as a priority. However, those customers should make plans to move to other locations where power is available.