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Florida Public Utilities
Florida Public Utilities Electric Customer Service

Power Outages

Report A Power Outage

Before calling FPU to report a power outage, please take the following two steps:

  1. Look outside and check to see if any of your neighbors have also been affected. (This will help FPU confirm whether the outage has occurred at a single residence or throughout a neighborhood area.)
  2.  If you seem to be the only one in your neighborhood without power, check your circuit breakers and/or fuse boxes to see if the issue may be related to your home’s electric system.

After completing the above, please contact your local FPU office to report the outage.

Or, call FPU Toll Free at 800.427.7712