Rates & Tariffs

General Service - Non-Demand (GS):  

Minimum Qualifications:  Commercial and Industrial - a single metering point of 25 KW or less

Customer Facilities Charge:  $18.00 per month

Base Energy Charge:  All KWH - 1.927¢/KWH

Purchased Power Charge:  12.158¢/KWH (Northwest Florida) and 9.735¢/KWH (Northeast Florida)

Subject to Energy Conservation Cost:  Yes - 0.080¢/KWH

Minimum Bill:  Customer Facilities Charge  

 

General Service - Demand (GSD):  

Minimum Qualifications:  Commercial and Industrial - a single metering point at one voltage with 25 KW or more for 3 or more months out of 12 consecutive months

Customer Facilities Charge:  $52.00 per month  

Demand Charge:  $2.80/KW

Base Energy Charge:  All KWH - 0.340¢/KWH

Purchased Power Charge:  11.708¢/KWH (Northwest Florida) and 9.266¢/KWH (Northeast Florida)

Subject to Energy Conservation Cost:  Yes - 0.080¢/KWH  

Minimum Bill:  Customer Facilities Charge plus Demand Charge for the currently effective billing demand

 

General Service - Large Demand (GSLD):  

Minimum Qualifications:  Commercial and Industrial - a single metering point at one voltage with 500 KW or more for 3 or more months per 12 consecutive months

Customer Facilities Charge:  $100.00 per month  

Demand Charge:  $4.00/KW

Base Energy Charge:  All KWH - 0.145¢/KWH  

Purchased Power Charge:  11.285¢/KWH (Northwest Florida) and 9.341¢/KWH (Northeast Florida)

Subject to Energy Conservation Cost:  Yes - 0.080¢/KWH  

Minimum Bill:  Customer Facilities Charge plus Demand Charge for the currently effective billing demand

 

General Service - Large Demand 1 (GSLD1):

Minimum Qualifications: Industrial - a single meter demand of 5000 KW and above

Customer Facilities Charge: $600.00 per month

Transmission Demand Charge: $1.12/KW of NCP Billing Demand

Reactive Demand Charge: $0.24/KVAR of Excess Reactive Demand

Purchased Power/Demand Charge:

Generation - $11.00/KW (estimate)

Transmission - $1.55/KW (estimate)

Purchase Power/Energy Charge: 5.990¢/KWH (estimate)

Subject to Energy Conservation Cost: Yes - 0.080¢/KWH

 

Residential

Minimum Qualifications:  None

Customer Facilities Charge:  $12.00 per month

Base Energy Charge:  All KWH - 1.958¢/KWH

Purchased Power Charge:  11.927¢/KWH (Northwest Florida) and 9.615¢/KWH (Northeast Florida) First 1000 KWH 12.927¢/KWH (Northwest Florida) and 10.615¢/KWH (Northeast Florida) usage above 1000 KWH

Subject to Energy Conservation Cost:  Yes - 0.080¢/KWH

Minimum Bill:  Customer Facilities Charge  

Special Restrictions:  A single phase motor not to exceed 5 horsepower

Your electric bill consists of these charges:

Customer Charge – A fixed monthly amount to cover the cost of your service, meter and billing. This charge is applied regardless of the quantity of electricity used. It cannot be changed by the Company with out approval from the Florida Public Service Commission (FPSC) through a rate case.

Base Energy Charge Electric – The cost per unit of kilowatt-hours (kWh) used, to cover the cost of distribution charges. Energy and conservation charges are combined in this line item.

PPA: Purchase Power Adjustment; this cost is passed directly to the customer with no profit to FPU.

Franchise Fee (%) NG & Electric– A fee paid to local governments for the right to utilize public property to provide utility service.

Municipal Tax (%) - Tax levied by City/County on energy billed. Tax is remitted to the City/County.

Gross Receipts Tax (usage) NG & Electric – Tax levied by the State of Florida on energy billed. Tax is remitted to the State of Florida.

Sales Tax – (All Commercial customers) – (%) – Tax levied by the State of Florida on energy & some services billed. Tax is remitted to the State of Florida.

Late Fee - $5.00 or 1.5%; whichever is greater.

Reading your electric bill, like reading your meter, can help you budget your energy use. Your FPUC account is a charge account-you use the energy you need each month, and we read your meter at the end of your billing period and bill you for the amount you have used.

Your electric bill is calculated in kilowatt-hours (kWh) used in a monthly billing cycle. An electric meter measures kWh. A kWh is 1000 watts of electricity used for one hour. One 100 watt bulb burning for 10 hours equals one kWh. As the meter is read from month to month, the difference in these readings accounts for your consumption and you are billed accordingly.

Due to weekends, holidays or the length of the month, the total days between each meter reading may vary. So it's possible for your monthly usage to increase or decrease from the previous billing period even though your average daily use remains the same.

PAYMENT OPTIONS

FPUC is responding to your needs. For fast and convenient ways to view and pay your FPUC bill click on PAYMENTS at the top of our website.

QUESTIONS

If you have any questions about a bill, call your local FPUC office and a customer service representative will be happy to assist you. Your local number for FPUC can be found at the top of your bill or click on CONTACT US at the top of our website.

 

Reading Your Electric Meter

Florida Public Utilities Northeast Division uses both four and five dial meters that look similar to clock faces. In this meter, the right dial measures kWh. This means that the appliances have to use 1000 watt-hours to move the dial's point one number. When this dial completes one revolution, the dial to the left advances one number. The first, third and fifth dials move clockwise; the second and fourth dials move counter clockwise.

To read your meter, read the dials right to left, writing down the numbers in the same order. In the diagram below, look at the first dial on your right, it's turning clockwise and the hand is in between the six and the seven. When the dial pointer is between two numbers, write down the lower of the two numbers. You want to record the number that the hand has just passed - in this case, six. Continuing from your right, the second dial is turning counter clockwise and is just past the five, so the next number you write down is five. Continue this method with the following three dials for a complete reading.

 

 

 

 

 

 

 

The correct reading for this meter is 73256.

When a dial pointer appears to be exactly on a number, look back at the dial to the right. If the pointer on that dial has passed zero, that indicates the dial has made a complete revolution and you should record the number the pointer is on. If it has not passed zero, record the next lowest number to the pointer.

Four-dial meters may be set to record a percentage of the electricity you use. If so, your meter may have a multiplying factor printed in red on the meter below the dials, such as "multiply by 20" or "x40". If you have this type of meter, find the difference between your present reading and the following day's reading and multiply that number by your meter's multiplying factor to determine the actual number of kilowatt-hours used.

Re-establishment of Electric Service

If you are interested in re-establishing your electric service, simply call your local FPU office. A customer service representative will be happy to assist you with your needs.

Northeast Division's Customer Service  (904) 261-3663

Northwest Division's Customer Service  (850) 526-6800

Reconnecting Service Fees

Regularly Scheduled - $23.00 plus deposit (varies)

Changes to Service Regularly Scheduled - $23.00 plus deposit (varies)

 

 

Transferring Electric Service

Moving into a new home? You may qualify for rebates to upgrade the energy-efficiency of the home. (click on our REBATES page to see if you qualify)

If you are moving to a new home within our service area and would like to transfer your service, simply call your local FPU office. A customer service representative will assist with a turn-off date at your previous address and a turn-on date at your new residence.

Establishment of Service Fee

Regularly Scheduled - $44.00 plus deposit (varies)

Transferring Name on Account Fee

Regularly Scheduled - $23.00 plus may require new deposit (varies)

Power Theft

Help US Help YOU by Preventing Power Theft

Power, or energy theft is on the rise -- and everyone pays for it in terms of costs and safety. FPU is doing all it can to stop theft, but we need your help too!

Safety Concerns

Power thieves tamper with electric service connections and meters to avoid paying for electricity. Attempting to steal power is a dangerous proposition. Not only can it can result in fires, but individuals can be severely burned, electrocuted or worse.

Legal Violations

Energy theft is against the law. Under Section 812.14 of the Florida Statutes, someone convicted of power theft can be fined $1,000 or up to three times the cost of the electricity stolen. They can also face up to a year in prison.

Report Theft

FPU takes power theft seriously. We want to protect you from harm and needless rising costs. Help us stop theft and protect those that may come in contact with potential hazards by reporting it.

If you suspect someone of tampering with an electric service, let us know. If you prefer, you can also make an anonymous call to your local FPU office.

FPU strongly recommends that you let us handle the matter by not confronting suspected energy thieves yourself.