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Natural Gas - Residential

Reading Your Gas Meter

If you would like to keep up with how much natural gas you and your family are using each month, you can make your own monthly readings. Your meter measures the amount of natural gas that you use in hundreds of cubic feet.

To take your reading, read the row of four dials in order from right to left. Note that some dials rotate clockwise while others operate counterclockwise. Beginning with the dial on the far left, record the number, which each dial hand has just passed. The reading in our illustration is 0-8-2-7.

To determine how much gas has been used since the previous reading simply subtract the previous reading from the current one.

The two dials marked "two feet" and "one-half foot" are for test purposes and do not affect your reading or your bill.

By reading your own meter, you not only double-check the accuracy of your bills but also learn to monitor and budget gas consumption in your home.

Access to Your Meter
FPU professional meter readers read your meter regularly.

Our meter readers have learned to read a meter as quickly and accurately as you can read your watch. However, to read your meter, they must be able to get in. To make sure that your bill is based on an exact reading each month, please don't let dogs, locked doors and gates, shrubs or other obstacles keep our meter reader away from your meter.

If we are unable to get to your meter, we estimate the amount of gas you used. Any inaccuracies in the estimate will be corrected in the bill for the following month. The Florida Public Service Commission requires an actual read every three months. Since we read more than 98 percent of our meters every month, billing based on estimates is rare.

Your meter is a precise measuring device that meets strict government standards. We also check your meter regularly and repair it when necessary. As an additional safeguard, our computer compares your bill with the month's weather patterns, current gas rates and the billing history of your residence.